If you need emergency housing because you're homeless, at risk of homelessness or escaping domestic violence go to housing.vic.gov.au for a homelessness information.
- Call the crisis line: 1800 825 955 (free call)
- Crisis and emergency support contacts
These organisations are also the first point of contact if you need:
- a grant to assist with rent arrears or rent in advance
- advice about your housing options
- referral for support such as financial counselling
- or assistance in completing a public housing application form.
Victorian Housing Register
The Victorian Housing Register (VHR) is now live.
Phase 1 sees all existing public housing applications, as well as all new applications to Public Housing, form part of the VHR.
The Department of Health and Human Service (DHHS) staff will be using the VHR to manage and allocate public housing properties to clients.
Referrals to community housing under existing arrangements will also be drawn from the VHR.
Phase 2, scheduled to begin in 2017, will see the community housing lists merge into the VHR and Housing Associations and Providers working in the register to make allocations for eligible vacancies.
The eligibility framework is available here.
Use the online application tool to apply for Public and Community Housing - see below for more information.
- If you have already applied for community housing, you should contact the agency you applied through.
- If you can't remember if you have already applied for Public Housing, you should contact the Housing Call Centre - phone 13 11 72.
You can apply for social housing online using the VHR Application through myGov:
- Go to the MyGov website and sign in to your MyGov account. If you don't have one, you'll need to create a MyGov account
- Pick the Victorian Housing Register Application in MyGov's 'Services' section.
Once you have filled out the online application and attached any documents needed, a copy of the completed application will be sent to your email address.
You can also get copies of these applications from your local DHHS office.
These applications let you tell DHHS about yourself, another adult household member and up to four dependants or people under the age of 18 who will live with you.
If there are other adults or dependants who will live with you and you need more space, use the:
If there are health-related reasons why you need to live in a particular place or type of property, get your health professional to complete the special accommodation requirements form (.pdf). An accessible version of the special accommodation requirements form (.doc) is also available.
Send the forms and the documents to:
Victorian Housing Register
Department of Health and Human Services – HCC
Reply Paid 933
Moe VIC 3825
Go to housing.vic.gov.au/apply-social-housing for more detailed information.