Training Dates for 2008
Quick links:
CHFV Training
Introduction to Community Housing
A must for all new workers!
This one and a half day course provides an overview
for new workers on the scope, role and operation of the community
housing sector.
Day 1 is aimed at ALL new workers in the sector. It looks at the
history of community housing, gives a brief introduction to tenancy law and introduces health and safety at work.
You'll also be introduced to the new Housing Provider Framework and
Registration process, some of the jargon in the sector as well as
meeting other workers in the field.
Date
for day 1(full day)
Day 2 (half day) is aimed at new tenancy workers ONLY. It provides
participants with a working knowledge of the Residential Tenancy Act
1997 and amendments.
Date for day 2 (half day only)
Cost: free to member organisations.
Venue: Level 8, 128 Exhibition St, Melbourne 3000
Conflict Resolution Training
We are often involved in resolving customer and staff issues particularly around complaints and misunderstandings as apart of our workplace. These behaviours are often complicated and this is commonly exacerbated by heightened emotions and difficult behaviours. They can be very tricky situations to resolve satisfactorily. And not everyone knows how to manage them effectively. This half day session explores:
- Manage anger & conflict within yourself & others.
- Keep interactions constructive & avoiding defensive reactions.
- Communicating to maximise your persuasiveness.
Date: Tuesday 25 November 2008
Time: 1.00 pm-4:30pm ( afternoon tea will be provided)
Venue: Level 8, 128 Exhibition St, Melbourne 3000
Cost: $33 (members) or $55 (non members) per forum. GST inclusive
Who is this course for?
- Anyone who has to provide difficult feedback
- Anyone who has sensitive discussions with staff, colleagues, friends or family
- Managers, team leaders, coordinators
- HR professionals
Click here to download the registration form (pdf 273 KB)
CODA Training
CHFV is running CODA Training focusing on property maintenance.
A rough course outline :
- How to set up Maintenance Reference tables
- How to set up Properties and Inventory Items (including default fields)
- How to set up and edit Maintenance Templates
- How to raise a maintenance task
- How to raise a forcast maintenance task
- How to finalise a maintenance task
- Maintenance Reporting & Exporting
- Working with Maintenance Tasks
Recommended for CODA beginner to intermediate users.
Date: Tuesday 2 December 2008
Time: 9:30am-4:00pm (Morning, afternoon tea and lunch will be provided)
Venue: Training choice, Level 3, 455 Bourke St, Melbourne (click here to see map)
Cost: $33 (GST inclusive )
Coping with Change Training
The workplace is continually becoming a more dynamic environment, making ever increasing new demands on the ‘adaptability’ of individual employees.
The psychology of change and the person’s reaction to change, continue to be under-estimated. Contrary to belief, the majority of individuals do not spontaneously self-manage change and therefore, will require assistance.
CHFV is running a half day training on ‘Coping with Change’. This training aims to address key issues as follows:
- Definition of change
- Major Life Changes
- Four Stages of change
- Definition & signs of stress
- Strategies to manage change
- How to tell when you are coping with change
Date: Tuesday 9 December 2008
Time: 9.30 am-12:30 pm (morning tea will be provided)
Venue: Level 8, 128 Exhibition St, Melbourne 3000
Cost: $33
Presenter: Psychologist Pamela Hart from IPS Worldwide
Who is this course for?
- New workers
- Team leaders and coordinators
- HR professionals
Book early as places only for 12 participants!
For details and to register for courses/seminars, please either ring Holly on 03 9654 6077 or
email holly.marygold@chfv.org.au
Other Training and Events
Swinburne University: 2009 Housing Courses intake
Click this link for more information: http://www.sisr.net/che/housing.html
Office of Housing Training:
The Office of Housing also runs a comprehensive training calendar
for managers, community housing and SAAP workers.
Click here to download the training calendar for workers 2008 (PDF 391 kb)
Crossing the devide Conference
Click here for the flier
SEQUAL: 3rd Annual Reverse Mortgage Forum
The reverse mortgage market is currently booming. With an ageing population and the retirement of the baby boomer generation, this market is set to grow even further in the coming years. This forum is an opportunity to meet with industry leaders to discuss the challenges faced in this market. This forum will be held on 8th October 2008 at the Vibe Savoy Hotel, Melbourne. To register for this forum go to www.informa.com.au/reversemortgage
Other Information
Training Needs Analysis
In February 2006 the Office of Housing undertook a training needs analysis for the Community Housing, Homelessness and Domestic Violence Sector. The analysis will be used to further develop Office of Housing training opportunities for the sector and to inform the up-coming tender of the DHS Training Calendar.
Click here to download the Training Needs Analysis. (750kb)
DHS Training Reimbursement Policy and Forms
In some circumstances there are reimbursements available for agency staff attending DHS training courses. Regional agencies that are more than 100 km from the training venue and those that provide crisis services may be eligible for reimbursements for time, meals, accommodation or travel.
Please find attached for downloading, the reimbursement policy and associated forms.
Click here for the Reimbursement Policy (40kb)
Click here for the Claim Form (44kb)
Click here for the Relief Staff Verification Form (38kb)
Click here for the Vehicle Log (43kb)
For more information about the DHS Training Reimbursement Policy - please contact:
Lee-Ann Anderson
Office of Housing
Service Improvement Team
Workforce Development
Level 24, 50 Lonsdale St
Melbourne Vic 3000
Ph: (03) 9096 7421
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